Returns & Refunds Policy

We want you to be completely satisfied with your purchase at In-Ekaki. If, for any reason, you are not happy with your order, we are here to assist.

Eligibility for Returns & Refunds

• Notify us within 72 hours of delivery.
• The item must be unused, with no signs of wear or tear.
• All tags, original packaging, and the bill must be intact.
• Not applicable on special sales, clearance, or flash sale items.

Return Process

• Email our team within 72 hours with your order number, delivery address, reason for return, and clear images of the product.
• If approved, we will guide you through the return shipping process.
• Once inspected, you may choose an exchange or a refund equivalent to the purchase amount.