Returns & Refunds Policy

We want you to be completely satisfied with your purchase at In-Ekaki. If, for any reason, you are not happy with your order, we are here to assist.

Eligibility for Returns & Refunds

• Notify us within 72 hours of delivery.
• The item must be unused, with no signs of wear or tear.
• All tags, original packaging, and the bill must be intact.
• Not applicable on special sales, clearance, or flash sale items.

Return Process

• Email our team within 72 hours with your order number, delivery address, reason for return, and clear images of the product.
• If approved, we will guide you through the return shipping process.
• Once inspected, you may choose an exchange or a refund equivalent to the purchase amount.
• After the returned item is received and verified by our team, the refund will be initiated within 5–7 business days, and the amount will be credited to the original payment method used at