Delivery Timelines & Exchange Policy

Delivery Timelines

• Standard orders dispatched within X working days.
• Delivery time: 5–7 working days after dispatch.
• Orders placed after 18:00 hrs will be processed the following business day.
• Tracking details shared via email after dispatch.

Possible Delays

Shipments may face delays during high-demand festive seasons or weather-related disruptions.

Exchange Policy

• Exchanges allowed within 72 hours of delivery if the product is unused and in original packaging.
• Email our team with order number, delivery address, reason for exchange, and product images.
• Exchange is subject to product availability.

Non-Exchangeable Items

Products purchased during flash sales or special discounts are not eligible for exchange.